Return / Exchange Policy

Return / Exchange Policy at Advance Fitness By Bilal Brothers

At Advance Fitness By Bilal Brothers, we provide a 30-day return or exchange policy. This policy applies to unopened or unused products in new, sellable condition.

As per the Return / Exchange policy you can return or exchange fitness equipment within 30 days from the purchase date. Please note, shipping and handling charges are non-refundable. Additionally, to qualify for a refund, return items in their original, unopened packaging.

We issue refunds using the original payment method. And we will deduct bank charges from credit card refunds. We process other payment refunds via a cheque mailed from our corporate headquarters.

To initiate a return or exchange, you must present the original receipt or proof of purchase. Certain hygienically sensitive products, such as exercise mats, stability balls, gloves, resistance tubing, bands, and heart rate monitors, cannot be returned or exchanged once purchased.

Please be aware that the following items are not eligible for return:

  • Floor models
  • Clearance products
  • Special orders, parts, and open accessories
  • Silicon oil spray

Advance Fitness By Bilal Brothers reserves the right to refuse any return or exchange without providing a reason. For any questions regarding our return or exchange policy, feel free to contact us at info@advancefitness.pk.

Our commitment is to ensure a seamless and satisfactory experience for all customers with our return and exchange process at Advance Fitness By Bilal Brothers.